Caravans Service and Aftersales

Caravan Service Centre

The White Arches Service and After Sales Departmtent offers all the facilities to maintain and if needed repair your touring caravan. With our dedicated friendly and helpful administration staff supported by our highly trained and skilled technicians we are able to offer our customers the very best after sales service.

Facility

Purpose Built 10 bay Service Facility

Dedicated Service Reception

Dedicated Service Reception

Highly Trained Technicians

Highly Trained Technicians

Dedicated Parts Department

Dedicated Parts Department

Repair

Single Axle Service

A standard caravan service takes around 4 hours and this covers all of the fittings, equipment and chassis. We will also perform a motor mover health check if one is fitted.

£325.44

including parts & VAT

Book Now
Repair

Twin Axle Service

A standard caravan service takes around 5 hours and this covers all of the fittings, equipment and chassis. We will also perform a motor mover health check if one is fitted.

£406.30

including parts & VAT

Book Now

Swift Command

In this in-depth video of the Swift Command System, you will gain a full overview of the full features of the Swift Command.

Alde Heating Operation

Everything you need to know about the basic operation of the Alde Heating System in a new Bailey Unicorn.

Whale Heating

An overview of the Whale Heating systems, explaining in detail all of the features and how exactly this system works.

Truma Air Con Operator

This informative video shows you how to control your air conditioning conveniently in all situations with the Truma app.

Powrtouch Caravan Movers

These are the caravan moving systems with a FIVE YEAR NO QUIBBLE GUARANTEE, something that other Caravan Moving Companies would like to be able to match.

powrtouch evolution

Powrtouch evolution

£1,195

The Powrtouch evolution is a next generation caravan mover and has been designed and developed in the UK...

powrtouch evolution awd

Powrtouch evolution AWD

£2,125

(4 motor) - Powrtouch evolution 'All Wheel Drive' the ultimate caravan mover system for the highest possible...

powrtouch evolution twin

Powrtouch evolution Twin

£1,425

(2 motor) - This caravan mover will drive any twin axle up a minimum slope of 1 in 4; it now makes no difference ...

Caravan Insurance Repairs

Accidents Happen! However, White Arches is qualified to attend to any insurance work you may have from a minor bump to a major repair we have the facilities and the highly trained and skilled technicians to ensure your caravan is repaired and back to its original condition.

Contact us today for an estimate

Phone: 01933 353818

Email: info@white-arches.co.uk

Service Team

Pre-delivery Inspection Team

Mr J Smith

Collection Date: 19/12/2015

Salesman: Rick Rootham

Very helpful, pleased with my purchase; could not fault service at all. will be back for extras at accessary shop. many thanks.

Stephen Rose

Collection Date: 08/07/2016

Salesman: Paul Jackson

Paul was extremely polite and courteous with us and also patient as we were first time buyers and totally new to caravanning. He explained everything to us in simple understandable detail, and took us through everything in respect of using the caravan. He was very knowledgeable about the business and checked our understanding every step of the way.

Jonathon Smith

Collection Date: 16/07/2016

Salesman: Matthew Sharpe

Really pleased with Matthew's help and support and knowledge regarding our new caravan. He is a great salesman and we would definitely recommend white arches to others. We feel he went above and beyond his duty to support us in our new purchase - which we are very pleased about.

John Pender

Collection Date: 29/09/2014

Salesman: Rick Rootham

I have bought many caravans from White Arches over the years and following what I feel to being poorly treated following a service mishap in 1997 I took my business elsewhere. We continued to visit your dealership over the years and bought many accessories and awnings from your accessories shop due only to the fact of how Paul treats his customers. That guy is first class and a true gent. We knew Rick from the caravan sales department but had never purchased from him and had always dealt with Steve. Rick was always very pleasant and spoke to everyone who visited the showroom. Having spoken to Rick at length last month we decided to purchase the demonstrator GT65 Verona.

I had been offered a factory fresh one by Lowdhams at £400.00 cheaper than White Arches but decided to stay with Rick and your company. It was very disappointing to get the new van home only to find that there was damage inside the front locker and having returned this van on the Thursday was very pleasantly surprised by Steve Sharpes offer of a replacement 2015 model Verona for the same price. This has restored all my faith in White Arches and can only say that all of the staff I have dealt with there have been extremely polite and pleasant. It’s always been a pleasure to visit your dealership because everyone seems so happy and nothing is too much trouble for them. Our grateful thanks to Steve for dealing with this problem head on and also our grateful thanks to Rick, Matthew and especially Paul in Accessories. Lastly when our PX was collected by your driver he too showed great respect to us and we found him to be mega pleasant and a true ambassador for your company. We would highly recommend White Arches to everyone and will do so at every opportunity.

Jan & John Pender.

Graham Fisher

Collection Date: 17/03/2015

Salesman: Rick Rootham

Great van and great service!

Brian Scarrott

Collection Date: 26/05/2016

Salesman: Paul Jackson

A Lovely experience

Ken Baker

Collection Date: 03/03/2016

Salesman: Rick Rootham

Rick couldn't of been more helpful and supportive his help and advise was much appreciated as was the staff in the shop...it was good to know that we had purchased the correct awning and accessories for our new caravan a great team effort.

Angela Fiddimore

Collection Date: 26/01/2015

Salesman: Mick Judge

Brilliant service could not have been more helpful. Mick was excellent when I collected the caravan and even managed to sort a small problem I had with the Tracker in minutes after I had spent over an hour getting nowhere!
I would definitely recommend White Arches.

Mr & Mrs Murphy

Collection Date: 07/02/2015

Salesman: Robert Taylor

We hope one day to do business with you again.

 

Louise & Keith Stevens

Collection Date: 18/07/2016

Salesman: Matthew Sharpe

Matthew was really helpful, not pushy and had eXcellent knowledge of the caravans we looked at. Nothing was too much trouble. Both visits to the site were enjoyable, including the excellent food and coffee in the cafe and the great selection of additional supplies in the shop.

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